This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Amazing experience"

About: Whipps Cross University Hospital / Accident and emergency

Having to go to A&E can be a very daunting time but everyone was so helpful and supportive. I have to personally mention the amazing A&E assistant, who was always checking up and making sure I was ok. The care and thoroughness was incredible, with me being pregnant. They took all precautions. I was then referred to the Ambulatory Care, where i was cared for by the doctor, who made sure I got the best care and help from all staff, from X-ray to consultations. Knowing i was Ambulatory Care, we were made aware we would/could be there many hours, however, with the doctor, he, as well as the consultant on duty today, managed to get me seen to within 30 minutes!!! Taking care of me as I am pregnant and not having me wait around too long! I really cannot floor the experience I received over these two days.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whipps Cross University Hospital 4 years ago
Whipps Cross University Hospital
Submitted on 20/08/2019 at 08:58
Published on nhs.uk at 10:06


Dear Ms Posel

Thank you for taking time to contact us wit feedback. We are pleased to hear about your experience and we will share your positive with the teams that took care of you. We value your feedback as it demonstrates how staff at Barts aim to provide safe and compassionate care. Should you wish to discuss your feedback further with us , please don't hesitate to contact our PALS team at Whipps Cross on 0208 535 6438 or email wxpals.bartshealth@nhs.net

Kind regards

Faith

PALS & Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k