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Overwhelmed by professional care

Posted By beidmk88

"Overwhelmed by professional care"

About: Royal Hospital for Children and Young People (Edinburgh)

(as a parent/guardian),

Overwhelmed by the professional care.

Nothing prepares you for handing over your 23 month old baby (for surgery) to total strangers.

The whole team from the ward nurses, ward volunteer, anaesthetist, theatre team right through to consultant. Exemplary. Thank you xxx

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 22/08/2019 at 15:13
Published on Care Opinion at 15:13

Dear beidmk88

Thank you very much for sharing your feedback with us following your experiences at the Royal Hospital for Sick Children.

It is lovely feedback for the team to hear how you felt when they cared for your 23 month baby and I can only imagine what an anxious time this must have been for everyone.

I have shared your lovely feedback with the hospital team and l do hope your child is well on mend.

With best wishes

Jeannette

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