This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great job guys

Posted By FVR

"Great job guys"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as the patient),

Visited Ambulatory Care Dept @ NHS Forth Valley for removal of a mole for further checking.

Checked in plenty of time and was taken on time by a very friendly Staff Nurse David who put me at ease and introduced me to the team including Lauriann.

Procedure and aftercare thoroughly explained by the guys and I felt very confident and comfortable.

Procedure was carried out quickly and effortlessly - only noticed a slight jab for the local anaesthetic but nothing else.

We chatted about holidays during the procedure which kept all lighthearted and easy.

Great job guys

Thanks 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 4 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley

Submitted on 27/08/2019 at 11:17
Published on Care Opinion at 11:17

Thank you for leaving such lovely, detailed feedback.

Both Lauriann and I try to keep anxiety levels down by conversing with our patients, we usually find it is preferential to listening to the task in progress, although my repertoire is similar to a hairdressers!

I am glad you didn't find the experience too traumatic and hope everything is going as planned for you.

Thanks again

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k