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Superb care in traumatic times

Story from nhs.uk

"Superb care in traumatic times"

About: Russells Hall Hospital

We had to go to Russell's Hall with our daughter, who had broken her arm badly. We ended up having to be admitted as my daughter needed surgery. From start to finish the staff took time, care, and patience to ensure we had everything we needed and we were well taken care of. My daughter was kept pain free and the staff took great pains to make sure we had the best experience in awful circumstances. A huge thank you to everyone who cared for us.

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital

Submitted on 21/08/2019 at 12:17
Published on nhs.uk at 14:07

Thank you for taking the time to share feedback about your experience following your daughters visit to the Children’s Emergency Department / Ward C2.

It is great to hear that you were so pleased with the care and treatment your daughter received. Your kind comments are really appreciated and have been shared with the team who will be thrilled to learn of them.

Patient Experience Team

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