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"Excellent Care from all aspects of NHS"

About: Queen Alexandra Hospital / Accident and emergency

While walking to work, 8 am, I tripped and fell,on head/face. Several people stopped to assist ( people of Southsea/Portsmouth are amazing!) and an ambulance was called which arrived within 10 mins.

I was taken to A and E and received professional care, X Rays, stitches, monitoring blood pressure, sight tests and Consultant attended to ensure my eye socket not broken, every injury was investigated until they were satisfied. While I was there I observed other patients received the same professional, calm, reassuring service, no one minded waiting as our injuries were not life threatening.

I can not thank NHS Staff enough for the care I received at a very distressing time.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 4 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 22/08/2019 at 16:41
Published on Care Opinion at 16:41


Thank you for taking the time to share your experience with us. I will of course pass your kind words onto those involved in your care as I am sure they will be delighted to receive your feedback.

With best wishes

Lisa

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