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"My experience as a cancer patient at NGH"

About: Northampton General Hospital (Acute) / Clinical haematology

I refer to my experience as a myeloma patient being treated by the Haematology Dept staff. I have found the Reception staff pleasnt and helpful. The Conultants have been exceptionally respectful, efficient and open when discussing all aspects of my treatment, including very important decisions involving allowing me sometimes to make choices of medicines and treatment regimes where this was possible and appropriate. The Nurses, with whom I had most regular contact, were all charming, helpful and efficient, well aware of the need to reassure patients who were worried or unsure of what chemotherapy processes entail. I have noticed the fast pace at which they work and how supportive they are of each other. They are an excellent team, encouraging positive attitudes in colleagues and patients alike. In additon, the service provided by the Macmillan staff has been very impressive and useful.

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Responses

Response from Northampton General Hospital (Acute) 4 years ago
Northampton General Hospital (Acute)
Submitted on 15/08/2019 at 08:29
Published on nhs.uk at 09:05


Good morning,

Thank you very much for taking the time to leave a review on your experience in our Haematology department. Your input is most valued to us.

We are so pleased that you had a positive experience throughout your treatment, and were pleased with how each member of staff that you’ve come in contact with have cared for you.

Your lovely comments will be passed on to all the staff involved in your treatment and care.

From all of Team NGH.

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