This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I couldn't have been in better hands

Posted By Sln

"I couldn't have been in better hands"

About: Borders General Hospital / Maternity care

(as the patient),

I gave birth to my little boy early in June at BGH and cannot speak highly enough of how we were treated and my overall experience. Each and every midwife, doctor, assistant and member of staff were beyond helpful, kind, knowledgeable, confident, encouraging and supportive. I’ve never been in hospital before but my 3 night stay felt more like I was in a hotel than a hospital.

I had an emergency c-section and felt quite overwhelmed with the situation but I couldn’t have been in better hands. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 4 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders

Submitted on 16/08/2019 at 22:05
Published on Care Opinion at 22:05

Thank you so much Sln for sharing such lovely feedback with us.

Having a stay in hospital can be such a stressful time - never mind the added stress of going to theatre and having an emergency operation - very overwhelming.

We aim to provide person centred care, and I am so pleased we have achieved this - saying you ‘couldn’t have been in better hands’ means so much to us all as a team that we are getting it right for our families at such a special time in your lives!

Many congratulations on the birth of your little boy - I hope you have made a good recovery and enjoying every moment with your bundle of joy!

Kind regards

Claire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k