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Lack of communication

Story from nhs.uk

"Lack of communication"

I am an outpatient at the moment. Im fed up of ringing in & leaving messages for a call back to arrange a much needed appointment. Im struggling really bad it lookks like Im either changing from here to a new rehab place or being forced to pay private for my physio

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Responses

Response from The Royal Wolverhampton NHS Trust 4 years ago
The Royal Wolverhampton NHS Trust

Submitted on 13/08/2019 at 11:18
Published on Care Opinion at 11:18

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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