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"excellant service"

About: Hilly Fields Medical Centre

i have seen some excellant changes at this practice in the past month in terms of appoinment avalibilty and the triaged system where calls have been promply directed to the correct serviceand not wasted the practice appointments. i have joined with the park run the praqctice has promoted and seen the staff involvement. the practice has shown proffesionalism and kindness above what i have expected. i have found the practice manager more than accomodating and actually cares about the patients and their needs.

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Responses

Response from Hilly Fields Medical Centre 4 years ago
Hilly Fields Medical Centre
Submitted on 13/08/2019 at 17:08
Published on nhs.uk at 18:07


Thank you for taking the time to give us such positive feedback. The whole team are working hard to provide an excellent service to our patients. I will feed this back to them.

Kind

Regards

Jacqueline Henty

Practice Manger

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