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"Colonoscopy"

About: York Hospital

I feel the need to share my experience of having a colonoscopy at York hospital. Beforehand I was extremely nervous of what to expect. I can't praise the staff enough on the endoscopy unit, each and every single member of staff were excellent and professional and made me feel relaxed. Everything was explained clearly and I was allowed to ask questions about the the procedure. I was informed of what was happening during the procedure and treated with dignity and respect. I experienced a slight bit of discomfort during the procedure but it was not painful. Had I known beforehand I would not have been so anxious the night before. If anyone is reading this review please don't afraid, I can honestly say that you are in safe hands, and I will never be afraid again. Thank you to all staff, you are brilliant.

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 4 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 23/08/2019 at 15:52
Published on Care Opinion at 15:52


This is such a lovely message - as you say, people are often nervous about this procedure however the unit receives SO much praise! Putting people at ease seems to be their super power:)

Thank you for sharing this, and I hope you are recovering well.

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