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"Daughter of patient on Ward 14"

About: Fairfield General Hospital

I wanted to commend all of the staff we encountered during my Mother’s 5 week stay at the hospital.

From the Emergency Room team who quickly diagnosed the issue to the acute ward team and especially the staff of Ward 14 everyone was so helpful and kind.

The transfer of care team went above and beyond to try to find the right care for my Mum upon her discharge and we were really sad to leave the kindness and care we received from everyone. Even the catering staff remembered our usual drinks / snacks!! Wonderful!!

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Responses

Response from Fairfield General Hospital 4 years ago
Fairfield General Hospital
Submitted on 12/08/2019 at 08:48
Published on nhs.uk at 09:06


Thank you for your comments.

Our staff strive to provide the best quality care they can and so we are delighted that your experience reflected this. It is rewarding for the staff to hear these kind comments; it is very much appreciated. Your comments are shared with the senior leadership team to share with the respective staff members.

Regards

Head of User Experience

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