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"Minor operation"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as the patient),

I found the whole process of having a worrying lump removed in the day care unit made more pleasant than it should have been by the wonderful team that took care of me. I believe Pamela and Tracy are their names. I was understandably very nervous but their professionalism, caring natures and humour put me at ease immediately. I hope their efforts get noticed in such a large environment. Thank you!

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 4 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 12/08/2019 at 18:27
Published on Care Opinion at 18:27


Thank you for taking the time to let us know how your visit went.

It is gratifying you appreciate the teamwork shown by Pamela and Tracy, I know they go the extra mile to ensure their patients are as relaxed as possible during the procedures. I will share your kind words with them both.

By using this forum to express your feelings I can guarantee you their efforts will be noticed by a wider group.

I hope everything is proceeding as planned and you are healing well.

Thanks again

David

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