This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

PAIN A JOKE

Story from nhs.uk

"PAIN A JOKE"

About: Whipps Cross University Hospital / Pain Management

I was told by the transport I wasn't eligible as I said I wasn't house bound due to buying a mobility scooter my self so due to no transport I was unable to a attend two Appointments and was removed from the list! I have always had transport and still do to UCLH Westmoorland Street.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whipps Cross University Hospital 4 years ago
Whipps Cross University Hospital

Submitted on 08/08/2019 at 15:04
Published on nhs.uk at 16:05

Dear patient

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. We would therefore like to request that you contact our PALS  team on site with your details-wxpals.bartshealth@nhs.net or telephone 0208 535 6438.

Thank you

Kind regards

Central Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k