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"Very impressed."

About: Leicester Royal Infirmary / Older people's healthcare

My grandmother was brought to the hospital via ambulance and then transferred To AMU. The staff are excellent I was finding it difficult to find the ward so was asking a long the way two kind gentlemen guided me and another inside the ward took me straight to my grandma. I didn’t feel awkward and the staff were kind to let us stay over the visiting time and did not push us out or make us uncomfortable. Everything looks organised and clean and the technology looks amazing. Staff were busy but caring enough to listen to our concerns. Thank you.

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Responses

Response from Leicester Royal Infirmary 4 years ago
Leicester Royal Infirmary
Submitted on 09/08/2019 at 09:06
Published on nhs.uk at 10:06


Dear reviewer,

Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team.

Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us.

There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you all the best.

Kind regards,

The Communications Team

Leicester's Hospitals

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