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"A big thank you from the bottom of our hearts"

About: Victoria Hospital / Maternity care Victoria Hospital / Neonatal Unit

(as a service user),

hi, my little one is now 10 weeks old. she was born early and had a stay in SCBU. For myself and dad it was quite daunting. but between the nurses, doctors and nursery nurses, in SCBU and in particular Sarah, the staff nurse, Nicola and Denise the two nursery nurses were absolutely fantastic, couldn't fault my little one's care. or the support to myself and my husband. In the maternity unit, the staff were all brilliant. George the midwife really helped me, as did Claire, the nursery nurse, Helen was always ready with a cup of tea and some toast, even late on when we had been in special care all day. it was no trouble for her. 

the surgeon who performed my caesarean section, camille and her team, and the theater staff, cant sing their praises enough, they were all just amazing. I cant in any way fault any of my care at the maternity unit from the anti natal diabetes clinic, the maternity unit, the theater staff, SCBU, were all absolutely amazing. so a big thank you from the bottom of our hearts. 😊

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Responses

Response from Lynette MacKenzie, Clinical Nurse Manager, Acute Paediatrics and Neonatal Service, Women & Childrens Health, NHS Fife 4 years ago
Lynette MacKenzie
Clinical Nurse Manager, Acute Paediatrics and Neonatal Service, Women & Childrens Health,
NHS Fife
Submitted on 06/08/2019 at 17:24
Published on Care Opinion on 07/08/2019 at 11:32


Hi MEL.

Thank you so much for your really positive feedback on the care that you and your new family received in our Maternity and Neonatal services. The teams will be delighted to hear that their efforts resulted in such a positive experience for you all.

We wish you and your little one all the best, and hopefully not too many sleepless nights!

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