"useless"

About: South mental health recovery team (East Glade Centre)

i have been under eastglade since i was 14, im now 31.the service used to be great but now there is no support, the staff dont lisson or just dont care anymore. even the crisis team dont help, they say its because im under eastglade but eastglade wont help or lisson about how im feeling or what im doing to myself, im really struggling and they wont help at all. they dont even ring when thay say they will.

Story from nhs.uk

Responses

Response from Greg Hackney, Senior Operational Manager, Sheffield Health and Social Care NHS Foundation Trust

Sheffield Health and Social Care NHS Foundation Trust are very sorry to hear about your negative experience of our service.

We would like to talk to you about your concerns in order that can take learning and arrange any necessary support.

Please contact Greg Hackney, Senior Operational Manager, on 0114 2716310.

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