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"Somerset Partnership very good"

About: Specialist community health services / Continence service

(as a service user),

I have had several appointments with the neurologist department regarding prostate problems.   The service was very good and they helped me out a lot.   They sorted out what I needed and I am very happy with the service.   I have now been discharged and am happy where I am at knowing the necessary medical things are sorted for me and everything is in place.   Would like to thank the nurse specialist Jo.

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Responses

Response from Emma Davey, Director of Patient Experience and Engagement, Somerset NHS Foundation Trust 4 years ago
Emma Davey
Director of Patient Experience and Engagement,
Somerset NHS Foundation Trust
Submitted on 01/08/2019 at 10:41
Published on Care Opinion at 10:41


picture of Emma Davey

Hi there,

How lovely of you to take the time to get in touch to let us know about your recent appointment with Jo. I am so pleased to read that you had great care and felt reassured and that Jo was able to help and support you.

I have spoken to Jo this morning and she was delighted to hear from you and wanted me to pass on the following:

Thank you so much for taking the time to give me feedback about your consultations with me. I’m delighted to hear that you found it beneficial and feel able to manage your symptoms. I hope everything goes well with your surgery.

Thank you again and all the very best,

Emma

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