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Staff were brilliant

Posted By Twinmum43

"Staff were brilliant"

About: University Hospital Monklands / Emergency Department

(as a parent/guardian),

Attended A& E at University Hospital Monklands with my 9 year old son who is autistic. From the outset all staff were brilliant, they continually ensured he was ok and worked everything around him.  

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Responses

Response from Gavin Dolan, Senior Nurse - Medical Directorate, University Hospital Monklands, NHS Lanarkshire 4 years ago
Gavin Dolan
Senior Nurse - Medical Directorate, University Hospital Monklands,
NHS Lanarkshire

Submitted on 29/07/2019 at 16:07
Published on Care Opinion at 16:07

picture of Gavin Dolan

Dear Twinmum43,

Thank you very much for taking the time to leave feedback on the Care Opinion platform. I am really glad to hear that the staff in ED contributed so well to your sons experience and equally your family's experience. I am equally delighted to hear that the staff managed to work everything around your son and accommodated his needs and feelings so well.

I will be sure to pass this onto the staff in the department who I am sure will be delighted to learn they got it right for your son.

Best wishes,

Gavin

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