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Care Opinion

Day surgery hip arthroscopy to repair torn labral.

Posted By Miss Hip Pain

"Day surgery hip arthroscopy to repair torn labral."

About: Royal Infirmary of Edinburgh at Little France / Day Surgery Unit

(as the patient),

I had my 1st ever surgery last week. I went to to day surgery at the RIE and from the moment I arrived I was put at ease. All the staff I had interactions with listened to me and by doing so helped remove the anxiety that I had. A great example of person centred care. 

Throughout my admission I felt in safe hands. I can't praise the team enough. 

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 31/07/2019 at 15:30
Published on Care Opinion at 15:30

Dear Miss Hip Pain

Thank you so much for sharing your feedback with us via care Opinion.

I was so pleased to hear that your first ever surgery went so smoothly and that all the staff were able to put you at ease by listening and help reducing any anxieties that you may have had.

I have shared your lovely feedback with the clinical team, who l am sure will be delighted to hear your kind words.

I do hope you are recovering well and with best wishes

Jeannette

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Response from Chris Myers, Clinical Service Manager, Orthopaedics & Department of Clinical Neurosciences, NHS Lothian 4 years ago
Chris Myers
Clinical Service Manager, Orthopaedics & Department of Clinical Neurosciences,
NHS Lothian

Submitted on 31/07/2019 at 15:43
Published on Care Opinion on 01/08/2019 at 08:38

picture of Chris Myers

Thank you for your positive feedback. It's really good to read about your praise of the team, that you received person-centred care and felt in safe hands. We have shared this with the teams involved in your care who were delighted to read this.

On behalf of these teams, I would like to wish you all the best for your recovery.

Best wishes,

Chris

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