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"Visit to critical care suspect sepsis"

About: West Cornwall Hospital (Penzance) / Urgent Treatment Centre

We visited critical care on Thursday 18th July with our son who had visited his doctor in the morning and given antibiotics for an infection and told to go back to gp if no better in 24 hours but unfortunately he went down hill very quickly so we decided to take him to Penzance. We were checked in at the desk by a very nice nurse and then told to take a seat but I took one look at my son and went back to the desk, at which point they took him straight through. He was then treated and diagnosed with sepsis at the very early stages, thank goodness I made him go. He was given a large of dose of antibiotics and immediately you could see the difference, we were then transferred to Truro. Because of the quick response he received he was then discharged next day and is well on the way to a recovery. We would like to say a big thank you to all staff involved in his care especially at Penzance. All staff do a fantastic job sometimes in very difficult circumstances. Thank you again.

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Responses

Response from Paul Sylvester, Hospital Manager, West Cornwall Hospital, Royal Cornwall Hospitals Trust 4 years ago
Paul Sylvester
Hospital Manager, West Cornwall Hospital,
Royal Cornwall Hospitals Trust
Submitted on 23/07/2019 at 16:02
Published on Care Opinion at 16:02


picture of Paul Sylvester

Dear Anonymous,

I am responding to your Care Opinion story as the Hospital Manager for West Cornwall Hospital (WCH) and would like to thank you for taking the time to write down your experience of our service.

I am extremely please to hear that your Son was treated so quickly by the team in the Urgent Treatment Centre at WCH and that he was transferred safely to our main hospital at Treliske where he also received excellent care and treatment.

I will certainly make sure I share your story with the staff in the department and do hope that your Son is continuing to make a good recovery,

With very kind regards,

Paul

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