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"A Big Thank to Phlebotomy Dept"

About: Whipps Cross University Hospital

My thanks go to the person who took my blood sample this morning, as they went out of their way to help me & carryout the blood test. This was because my blood test request form had an error on it, rather than send me back to the issuing Doctor/Department (at Barts) this member of Phlebotomy investigated the problem, resolved the issue & was able to take the blood test. Saving me a further visit to Barts Hospital.

Thank you very much! Your help was very much appreciated.

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Responses

Response from Whipps Cross University Hospital 4 years ago
Whipps Cross University Hospital
Submitted on 22/07/2019 at 15:56
Published on nhs.uk at 16:06


Dear John

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Whipps Cross University Hospital. We have shared your kind words with the relevant staff.

Wishing you all the best in the future.

Kind regards

Central Complaints Team

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