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Told it would take 4-6 weeks to get results!

Posted By shees

"Told it would take 4-6 weeks to get results!"

About: Dumfries & Galloway Royal Infirmary / Rheumatology Golden Jubilee National Hospital

(as the patient),

I was sent for an MRI by my Rheumatology to the Golden Jubilee and was told it would take 4-6 weeks to get results!

it has now been 6 weeks and still there are no results.  Meanwhile I am in agony with my back, legs, feet and ankles.  My rheumatologist cannot change my treatment to help ease pain as treatment depends on the MRI results. 

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Responses

Response from Laura Langan, Head of Clinical Governance, Golden Jubilee National Hospital 4 years ago
Laura Langan
Head of Clinical Governance,
Golden Jubilee National Hospital

Submitted on 19/07/2019 at 09:25
Published on Care Opinion at 09:27

picture of Laura Langan

Dear shees,

I am very sorry that you have not received your results of your MRI. To allow me to check the progress, please contact me on 0141 951 5951 and I can chase this for you.

Regards
Paula

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Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 4 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 26/07/2019 at 08:14
Published on Care Opinion at 08:14

Dear shees,

I am sorry to hear that you have encountered a delay in receiving your MRI results in order to progress with your treatment.

If you would like to contact our Patient Experience & Safety Team on either 01387 241690 or via dumf-uhb.acutecomplaints@nhs.net we would like to look into this in more detail for you.

Kind regards,

Annette

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