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"amazing support OT"

About: Northumbria Specialist Emergency Care Hospital / maternity care

I happened to have a bit of a traumatic birth as the little one just did not want to come out.,, but every staff member I met on the maternity ward was kind caring and very understanding. we got there in the end.. and my beautiful daughter was born safely. I want to specifically mention how outstanding their OT team is.. I met two fabulous people who helped me over come such awful physical barriers each day. They literally were the reason I got out of bed each day. I can’t thank them enough.

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Response from Northumbria Specialist Emergency Care Hospital 4 years ago
Northumbria Specialist Emergency Care Hospital
Submitted on 17/07/2019 at 09:54
Published on nhs.uk at 11:06


Dear Laura Ash,

I’m so pleased to hear your daughter was born safely, such lovely news! I’m glad you were supported through this time by our team on the maternity ward. I’ll make sure our OT team get the recognition they deserve too, I know it will mean so much to them to know how much of an impact they had on your care. Would you mind sending me your name and DOB to patient.experience@nhct.nhs.uk please? So that we can share your kind words with the two members of staff you mention along with the maternity team.

Best wishes to you and your daughter,

Jan

Jan Hutchinson – Service Improvement Lead

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