I was very nervous of the procedure but all the hospital staff worked as one to both put, and keep me calm.
They introduced themselves, made eye contact, smiled and told me what and why they were doing something.
Most of all they were clearly happy in their respective roles.
They are what the NHS is about.
Thank you.
"Cardiac Catheter Suite"
About: William Harvey Hospital (Ashford) / Cardiology William Harvey Hospital (Ashford) Cardiology TN24 0LZ
Posted via nhs.uk
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