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Wonderful treatment from all staff

Posted By volanswy46

"Wonderful treatment from all staff"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I have had 3 lots of day surgery at Holme Valley Memorial Hospital and I have never had better treatment than here, all the staff from the receptionist to the consultants have been wonderful. Everyone of them have given wonderful treatment despite having to endure the appalling injections. The staff made everything so much bearable and I could not fault any one of them. All staff are welcoming and pleasant and all appointments have run on time.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 4 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 18/07/2019 at 16:18
Published on Care Opinion at 16:18

picture of Emma Boyes

Hello Volanswy46

Thank you for your lovely feedback. I'm sorry to hear about the horrible injections but so pleased that the team at Holme Valley made it so much more bearable.

I will share your feedback with the team and also with their managers. Feedback is really important to our services, thank you again!

Best wishes with your recovery

Emma

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