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"Painful cannula"

About: Golden Jubilee National Hospital

(as the patient),

I had to get a CT scan. The nurses were required to insert a cannula for dye. I fainted (not uncommon for me) and the nurses were very kind. However they were unable to get the cannula in my arm and one nurse suggest that there was a 'Good one' on the back of my wrist (near the bone at the base of my thumb). 

This was unbelievably painful, which the nurse had said it would be, unfortunately I believed that was only the case for the cannula insertion. However when the cannula was flushed I felt like my arm had been torn in two. The radiographer said the cannula on the wrist was not ideal and asked who had inserted it. Just wanted to give warning to future patients and highlight to staff that cannulas inserted into the boney part of the wrist is sore and if possible avoid at all costs. 

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 4 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 22/07/2019 at 16:52
Published on Care Opinion at 16:52


Dear DancingDaisy,

I am very sorry to read of the pain that you experienced whilst in with us for your CT scan. I am aware the team advised you how painful the cannulation was going to be in the wrist, however I also wish to mention that cannulation of the wrist area would also be the last option and avoided where possible, due to the pain patient's can experience. It would appear that as there was no possible access via a vein, the team used the wrist to allow the procedure to go ahead. Please be assured your comments have been highlighted to the team to make them aware of this and to ensure that patients are not suffering as much pain as it sounds like you experienced.

If I can be of any further help, please do not hesitate to contact me on 0141 951 5951.

Regards

Paula

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