"Carpet in waiting area"

About: Heart Of England NHS Foundation Trust

(as the patient),

The waiting area next to HDU7 has a very grubby carpet. Please replace it with tiles.

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Response from Patient Engagement Office and Project Manager, Heart Of England NHS Foundation Trust We are preparing to make a change

Dear PL1

Thank you for alerting us to the state of the carpet next to our High Dependency Unit. I will ensure our Estates Department are made aware of this so they can change it.

Catherine Williams

Patient Engagement Department