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"Excellent treatment and respect"

The staff treated me with the respect that I deserved, after I had suffered with an injury to my right shoulder 2 months ago, and had a seizure in the early hours of this morning with dizzy spells too.

They were short staffed when I visited, and they all deserve praise for working in such tough conditions with a lot of patients waiting to see a nurse practitioner.

I was uncomfortable when a patient was swearing in the waiting area, but a member of staff soon dealt with that, so I would like to say a huge thank you also.

The nurse practitioner who dealt with me, was gentle in his examination, and listened to me, and gave me the attenion that I deserved, as well as respect.

Thank you to everyone at the UCC in St Charles’ Centre for Health and Wellbeing.

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Responses

Response from St Charles Ucc 4 years ago
St Charles Ucc
Submitted on 06/08/2019 at 16:26
Published on nhs.uk at 17:06


Thank you for your positive feedback following your visit, it is greatly appreciated.

Kind Regards

Patient Experience Team

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