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"continues to show great care"

About: Community mental health services / Recovery College The Orchard Practice

(as a service user),

I have been to Orchard Practice GP on several occasions as it's my local GP and as I'm suffering with mental health problems, I have to go their every two weeks for a check up.

Over the last several months, I was going from doctor to doctor and being told the same thing and sent to the same place and just slowly my mental condition got worse but after being seen by Dr Velgia, I now have her as my main doctor.

Not only has she helped along with the recovery college to help me get back to a more stable condition, she continues to give a very positive feeling off that helps to relax any stressful or anxious feelings I may have but she also continues to show great care in making sure that we are going to be ok both mentally and physically and was amazed at the constant friendly and caring help.

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Responses

Response from Engagement and Experience Co-ordinator, South West London and St George's Mental Health NHS Trust 4 years ago
South West London and St George's Mental Health NHS Trust
Submitted on 29/07/2019 at 10:29
Published on Care Opinion at 10:29


Dear Prince Diva,

My name is Farai and I am the Engagement & Experience Co-ordinator for the Trust. Thank you for taking the time to share your story.

I am glad the Recovery College is helping support your journey in addition to the support you are getting from you GP.

I wish you all the best with your recovery.

Kind regards,

Farai

Response from The Orchard Practice 4 years ago
The Orchard Practice
Submitted on 18/02/2020 at 17:52
Published on nhs.uk at 18:57


Dear Patient,

Thank you for taking the time to write this review, I am please you have found a doctor who you feel has helped you with your condition. If you would like to discuss you experience at the surgery any further, please do contact me at the practice and I would be very happy to talk to you.

Kind Regards,

Ellie Roberts

Practice Manager

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