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"So lucky to be able to use this service"

About: Community mental health services / Recovery College

(as a service user),

Today I attended one of my sessions Effective communication through Assertiveness at The Recovery College in Vestry Hall Mitcham. I feel so lucky to be able to use this service it has been so helpful for me. I am going through a very difficult redundancy and the skills I am learning I have been able to apply when making my appeal. I have found the appeal very emotional however with my newly acquired skills I carefully planned my appeal meeting and communicated effectively in both written and oral communication to my employer. In my course I am learning many new skills one I have really enjoyed is role play with can be used to plan for uncertainty in situations that may arise in our lives. I am forever grateful to The Recovery college for allowing me to express, learn and get to know myself better in a happy and confidential environment. And of course meeting wonderful people on my journey in the classroom. I would like to say a massive thank you to Bob and Stella for making each session so engaging and inspiring. I am rebuilding my confidence each week and feeling more in control when dealing with life in general. I have and continue to flourish with the help of The Recovery College.

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Responses

Response from Engagement and Experience Co-ordinator, South West London and St George's Mental Health NHS Trust 4 years ago
South West London and St George's Mental Health NHS Trust
Submitted on 15/07/2019 at 10:15
Published on Care Opinion at 10:15


Dear Red Shelly,

My name is Farai and I am the Engagement & Experience Co-ordinator for the Trust.

Thank you for taking the time to share your story. I am sorry that you are going through a difficult time at work but was pleased to read that the Recovery college courses are helping you navigate the situation for a better outcome. Thank you for the lovely compliment for Bob and Stella, please be assured that they will be shown this story so they know they are appreciated.

Once again thank you and all the best negotiating your appeal.

Kind regards,

Farai

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