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Probably one of the very best Hospitals in the...

Story from nhs.uk

"Probably one of the very best Hospitals in the..."

About: The James Cook University Hospital

What I liked

My son was taken to ICU2 Ward on 10th May 2012 in a coma with a very weak pulse. The standard of care from the staff and doctors to both my son and my family was second to none. My son is still in the hospital, he has just been transferred from General HDU to Ward 8. The warmth, friendliness and dedication of all the staff has kept my family going over the weeks and for once i actually felt i could leave of an evening and trust my son's life in their hands. In my opinion James Cook University Hospital is the best hospital in the UK, always clean, the nurses always cleaning their hands and doctors. And the care the doctors showed in explaining things exactly was incredible. I could go on and on but i just want to say a big big thank you for saving my son's life.

What could be improved

The distance has been crippling for us, but that is all i can say.

Anything else?

I would recommend this hospital to anyone and always will.

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Responses

Response from The James Cook University Hospital 11 years ago
The James Cook University Hospital

Submitted on 01/11/2012 at 10:05
Published on nhs.uk on 02/11/2012 at 07:37

South Tees Hospitals NHS Foundation Trust have been unable to respond to your feedback due to technical difficulties.

Thank you for your kind words regarding your the care and treatment your son received during his stay at The James Cook University Hospital, which have been forwarded to the relevant departments for their attention.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk

Best wishes

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