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endoscopy department

Story from nhs.uk

"endoscopy department"

About: Royal Bournemouth General Hospital

I had a colonoscopy today July 1st . I would like to praise the whole team in the department . from booking in , to nurse who went through my forms and then the surgeon and nurses during my procedure . Everyone was friendly and made you feel at ease . I thank you all for your great care.

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 4 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 09/07/2019 at 12:15
Published on Care Opinion at 12:15

Hello Carole

We appreciate your feedback and the fact you took the time to share your experience. It was good to hear how positive it was, with friendly, welcoming and caring staff.

Our staff understand how anxious people can get when coming in for treatment and it is nice to hear they were able to put you at ease with their friendly manner.

Your comments will be sent to the Sister so she can share them with the rest of her team.

Regards

Patient Experience Team
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