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"A&E WednesdayJuly 3rd 2019"

About: Croydon University Hospital / Accident and emergency

Arrived by Ambulance at approximately 07.45.Severe pain in the groin area when walking following a fall a few days earlier. Quickly attended to by nursing staff who made various medical tests. all were polite and informative. later I was seen by Doctor who arranged an Xray of my hip and pelvic region. this showed no fractures, however to be extra sure Doctor arranged CT Scan. Again all clear. Thus deduced that I had a soft tissue problem. Moved to the Observation Ward where I was councilled and provided with a walking frame. With their help I was able to start walking again with reduced pain level. Following a stair safety test I was discharged and sent home by ambulance. At all times I was kept informed of what was going on, and all members of staff provided dignity and respect. Many thanks and Well Done Mayday

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Responses

Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 08/07/2019 at 08:47
Published on Care Opinion at 08:47


I'm glad that all aspects of your A&E journey were positive and you received excellent care throughout your visit.

Thank you so much for sharing your experience with us we will pass your comments onto the A&E team.

I hope you feel better soon

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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