"A very positive experience during a difficult time"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County)

(as a relative),

My father is immobile and has advanced dementia with behaviours that became increasingly challenging, culminating in him having to move from a care home to a Nursing home in August 2018. Prior to his move, in an attempt to enable him to remain in the care home, the County dementia outreach team were contacted.

The input received from ALL members of the team was excellent. They spent many hours getting to know my father and liaising with both care home staff and family , offering suggestions to help manage the behaviours that challenge. Unfortunately he was unable to stay in the care home and as the placement broke down they offered suggestions of homes that could manage my fathers illness as it progressed . When he moved into a nursing home they continued to offer support to my father, the home and our family. This made the transition easier and the inevitability of his dementia progressing easier knowing we had ongoing support from a positive team and a friendly, knowledgeable group of professionals at the end of a phone. There should be more teams like this. A very positive experience during a difficult time. We felt totally involved in decisions about my fathers care.Special thanks to Karen, Emma, Jane and the rest of the team 

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Response from Louise Page, Clinical Specialist, County Dementia Outreach Service, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust

Hi


Many thanks for your lovely comments which I have passed onto Karen, Emma, Jane and the rest of the team. Our service aim is to provide the best possible person centred outcomes for patients and their carers, working alongside care home staff. I am pleased you found our team input of benefit during a difficult time for you and father.

Best wishes

Louise Page
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful