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"Lethargic and Frustrating Health Services"

About: Northampton General Hospital (Acute) / Accident and emergency

Due to severe stomach pain - I have visited NHS General Hospital A&E 3 times in lat 10 days. I have been suffering from Stomachache since last 15 days. I have been referred to GP/Doctors in NHS however they haven't been able to come to conclusion on root cause of my issue. At times I have spent 9 hours in a day at NHS - where they only did Blood test and consulted with 2 doctors who gave similar inputs. I feed I should have gone through HPylori Test First and then further test. I have been informed that I need to wait for 2 weeks more for further tests. After each test NHS Hospital made me wait 4-6 hours without any updates. I am suffering from agonizing pain since last 15 days I need immediate attention and support from expert / SME Doctor who can guide me. Please help me with HPylori test and followed by any other test to identify root cause of my health issue. Appreciate your attention and support on this.

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Responses

Response from Northampton General Hospital (Acute) 4 years ago
Northampton General Hospital (Acute)
Submitted on 05/07/2019 at 10:59
Published on nhs.uk at 12:06


Good morning,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are very sorry to hear that you have not had a positive experience when visiting NGH and that the cause of your stomach pain has not been found.

If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help.

We strive for high standards of patient experience within NGH and are always looking at ways to improve.

Best wishes from NGH

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