"my experience of admission and complaints "
About: Lancashire Care NHS Foundation Trust / Inpatient mental health care Lancashire Care NHS Foundation Trust Inpatient mental health care PR5 6AW
Posted by the mentalist (as ),
I was admitted to an inpatient unit detained under section to Ormskirk Hospital.
The care I received there seemed to vary greatly depending on who was on duty. It has to be said that some of the staff were fantastic and cannot be praised highly enough - but there were other staff that talked to me like I was a piece of rubbish... not talking to me for their whole shift, sitting down and playing cards at a table away from patients in the same room. This has left me wholly dissatisfied with the whole inpatient experience - and I would rather die than be admitted there ever again.
Linked to this is the complaints department that have so far had over 4 months to respond to a complaint but have yet to do so. Overall very disappointed with the standard of care I have received from this trust