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First disappointing visit to RLI, A & E

Story from nhs.uk

"First disappointing visit to RLI, A & E"

About: Royal Lancaster Infirmary / Accident and emergency

The doctor wasn’t interested in what I had to say, my medical concern or problem, just needed to rushed me off the ward, because they were delayed by 7 to 8 hours and were short off staff! Very disappointing visit. And had to wait over 6 hours!

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Responses

Response from Royal Lancaster Infirmary 4 years ago
Royal Lancaster Infirmary

Submitted on 16/08/2019 at 11:37
Published on nhs.uk at 12:07

We are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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