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Worst experience Delay in A & E of more than 9...

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"Worst experience Delay in A & E of more than 9..."

About: Barnet Hospital / Accident and emergency

Seen by nurse after one hour- Good. X-ray taken after 2 hours wait - okay.

Bloods taken after 3 hours. Okay. Than waiting for a further 3 hours to bee checked for blood pressure and told at least another 2 hours before a doctor can see me- NOT OKAY!!!.

I am still waiting to be seen and given outcome of the X-ray and blood test and assessment of the acute pain on left foot toe. Suffering in silence. Utter chaos tonight from 11pm to 8am and still no sign of a doctor to see me. There are five other people who arrived at a similar time to me still waiting for a doctor to see them. This needs investigated

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Responses

Response from Barnet Hospital 4 years ago
Barnet Hospital

Submitted on 10/07/2019 at 09:17
Published on nhs.uk at 10:05

Hello

Thank you for sharing your experience, I am very sorry for the care you describe it is not the standard we set ourselves.

The head of nursing has offered to meet with you to discuss further.

If this is something you would like please email me at richardchester@nhs.net please mark your email Barnet HoN

Kind Regards

Richard

Richard Chester - deputy director of patient experience

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