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Care Opinion

Very grateful

Story from nhs.uk

"Very grateful"

About: Blackpool Victoria Hospital

Recently had a hernia repair at the day surgery unit. Every single member of staff I met was professional, friendly and helpful. Literally no complaints about anyone. My operation seems to have been a total successs too thanks to brilliant surgeon and team. Despite being understaffed (you get that everywhere ), everyone was doing a great job. Wish I could do something to make their working lives easier and also thank all of them personally. Sadly it's never possible to thank them enough.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 4 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 05/07/2019 at 08:56
Published on Care Opinion at 08:56

picture of Eleanor Walsh

Thank you for taking the time to leave feedback on your recent surgery here at Blackpool Victoria Hospital.

It's wonderful to hear that all of the staff you came into contact with were so professional, friendly and helpful. I will share your very kind words with the staff mentioned, I'm sure they'll be thrilled to know how they made you feel.

I'm so pleased that the operation was a success for you.

All the very best for the future.

Andrea Graham

Patient Experience Manager

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