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"Fantastic service"

About: Russells Hall Hospital / Maternity

I've recently had a baby just wanted to say a huge thank you from me to every single member of staff that was involved in my care from receptionists to sonogrophers to midwives qualified/or student, consultants and support workers all of them were professional friendly polite they were prompt and efficient with me I cannot fault the experience I have had from antenatal care all the way through to post delivery my comummity midwife was fantastic she was very thorough and guided me when I needed it the most she gave me advice and the reassurance I needed when I felt super anxious I can not than k her enough the midwives I had in delivery where amazing the coached me through every contraction they never left and made the experience a whole lot more bareable and helped me deliver my baby safely. So from me and my husband we thank u and cannot recommend you enough

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital
Submitted on 02/07/2019 at 12:07
Published on nhs.uk at 13:07


Firstly, we would like to congratulate you on the safe arrival of your baby!

Thank you for taking the time to tell us about your experience in the Maternity department at Russells Hall Hospital. We are so pleased to hear that all staff were professional, friendly and polite. We appreciate how daunting it can be to deliver a baby, and so are happy to hear that we made your experience more bearable.

Your positive experience and kind comments have been passed onto the department who will be pleased to learn of them.

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