"Using Nottinghamshire out of hours crisis service"

The out of hours crisis services in Nottinghamshire seems to be getting worse!

On many occasions I have called out of hours services, only to be told to have a bath, try to relax, go back to bed and many other silly remarks which are not helpful it makes me feel like they are not bothered.

There seems to be an idea that they have a job and me as a service user was and are useless. We need empathy. Do service managers know what staff are saying on the crisis line?

I have considered suicide many times. One day I may call crisis service and may actually harm myself, or even end my life. Please sort this out.