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"The staff generally try their best"

About: Change Grow Live / Southend Treatment and Recovery Service (STARS)

(as a service user),

My experience with STARS has not always been positive. But the staff are generally kind and try their best to help, albeit with the limited resources on hand.

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Responses

Response from Shahida Akram, Service Manager, STARS Southend Treatment and Recovery Service, CGL 4 years ago
Shahida Akram
Service Manager, STARS Southend Treatment and Recovery Service,
CGL
Submitted on 26/06/2019 at 11:55
Published on Care Opinion on 27/06/2019 at 09:13


Thank you for your feedback

I'm sorry to hear that you have not always had a positive experience here at STARS Southend.

You are more than welcome to come in and discuss your concerns with me and we can see if there is anything that we can put in place to support you going forward.

Please do let me know

Kind Regards

Shahida Akram

Service Manager

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