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Breast check that turned out well

Posted By Manzana

"Breast check that turned out well"

About: University Hospital Wishaw / Breast Clinic University Hospital Wishaw / X-rays and Scans

(as a service user),

I had concerns about thickening in my breast which was tender. My sister had aggressive breast cancer 8 years ago but is still well now after treatment. I was seen within 2 weeks of referral by my GP and was initially screened by a very caring nurse called Marie. She was reassuring, understanding and very professional. I had a mammogram by a kind and caring radiographer whose name I missed, then saw Danielle and Alison for an ultrasound and I was told the results there and then. Fortunately nothing sinister was found and Marie saw me again to discuss all the results and reassure me that I should not hesitate to report any future concerns, that I would not have another mammogram within a year but could still ask for routine 3 yearly mammograms after age 70.

All in all, a fantastic team, great service and very caring. Thanks a million!

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Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 02/07/2019 at 08:20
Published on Care Opinion at 08:20

picture of Rick Edwards

Dear Manzana,

Thank you for taking the time to share your experience through Care Opinion. I can only imagine how anxious a time this must have been for you, particularly with your family history; it's good to hear that your sister is doing well.

I've spoken with the Senior Nurse who is responsible for this service and she will ensure all the staff you mentioned receive your feedback. This is the level of care and service that we aspire to and it's really gratifying for staff to be recognised for their hard work and professionalism.

You should of course follow Marie's advice and seek follow-up if you have any concerns.

Kind regards

Rick

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