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"Lack of Disabled Parking"

About: Gartnavel General Hospital

(as a relative),

I drove an elderly relative to Gartnavel General Hospital today for an outpatient appointment. She holds a disabled parking badge. We arrived in good time and I drove round 5 separate car parks looking for a vacant disabled space,

or indeed any space.

I did not find a space and had to drop my relative at the main entrance and she had to make her own way into her appointment. My relative is 88 years of age and uses a rollator walking aid. There should be a separate car park for outpatients with an appointment. Barrier access could be used the barrier should raise if a patient scans a barcode on their letter and their appointment is within the next 30 minutes. It is stressful enough going to a hospital appointment without worrying about being late for the appointment due to to parking issues.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 27/06/2019 at 14:59
Published on Care Opinion at 14:59


picture of Nicole McInally

Dear Ex-Nurse

Car parking is a significant challenge on our hospital sites and I appreciate how stressful and frustration it can be trying to find an available space. I have passed your feedback to the Facilities Team and will get back to you when I hear back from them.

Kind Regards

Nicole

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