This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Proud of the evolution!"

About: Hazeldene Medical Centre

My family and I have been coming to this surgery for more that 40 years. Things have changed, obviously, but in my recent experience with them it’s definitely for the better! The reception staff are always very helpful and try to offer appointments or advice on what other options there are. Having different surgery sites linked has helped my mum especially get same day appointments which is fantastic! The doctors I have seen have consistently given me and my family the best care, I could not ask for more. I regularly get updates via text messages of new services eg online consultations or if I need to book an appointment for a blood test etc which is a great way forward and makes me feel connected to the surgery and my own healthcare. I am very proud of how far hazeldene medical centre has come and am looking forward to seeing the recent renovations and what the future holds!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hazeldene Medical Centre 4 years ago
Hazeldene Medical Centre
Submitted on 13/01/2020 at 11:53
Published on nhs.uk at 17:00


Dear Patient

Thank you very much for your feedback.

We use all comment and feedback as part of our continuous Quality Improvement Activities.

We discuss issues and investigate errors, and aim to be transparent about all of our policies and always apologise for our errors.

If you would like to give further feedback or complaint please use our complaints link:

http://complaints.NHSGP.net

Hazeldene Medical Centre Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k