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"Waiting for a neurology appointment"

About: East Surrey Hospital / Neurology

(as a service user),

It will be 13 weeks between Scan and seeing Neurologist which is totally unacceptable.  I appreciate the department is busy but 13 weeks!   They have sent a copy of the results to my doctor's practice and me but  no date for a follow up appointment.  

I made the appointment which would have been even longer but for a cancellation on the 23rd August. I think  I was forgotten.  So much for being in the loop!  Feel very forgotten  although did get off to a good start. 

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 4 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust
Submitted on 02/07/2019 at 13:44
Published on Care Opinion at 13:44


Dear Bonnie Lou

Thank you for your feedback and please accept my apologies for the feeling that you may have been forgotten.

If you have any further concerns please do contact me on nicola.shopland@nhs.net

best wishes

Nicola Shopland

Divisional Chief Nurse Medicine

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