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"It can be hard to put my point across"

About: Change Grow Live / Southend Treatment and Recovery Service (STARS)

(as a service user),

(Stars - CGL Southend)

Health:

Me as a service user feel that I only really see Dr's here with regards to my drug prescription needs and I feel that only them needs are met. Also when one lad decided to come off said script, I feel it can be hard to put my point across as the doctor knows best, and at times can feel a little detached for the process of reducing. I had to really fight my corner to feel a part of the reduction process, when coming off medication.

Care:

As above I feel the motivation some of those providing care have is not always focused on helping others, and its just about going through the motions because its a job.

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Responses

Response from Shahida Akram, Service Manager, STARS Southend Treatment and Recovery Service, CGL 4 years ago
Shahida Akram
Service Manager, STARS Southend Treatment and Recovery Service,
CGL
Submitted on 25/06/2019 at 16:26
Published on Care Opinion at 16:28


Thank you for your feedback

I'm sorry to hear that you have not had a positive experience here at STARS Southend.

You are more than welcome to come in and discuss your concerns with me and we can see if there is anything that we can put in place to support you going forward.

Please do let me know

Kind Regards

Shahida Akram

Service Manager

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