This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Outstanding care & kindness"

About: Queen Margaret Hospital / Urology Victoria Hospital / Urology

(as a service user),

After a few instances of very visible, thick blood in my urine and no UTI detected, I was referred by my GP practice to Urology. I received an appointment promptly for a CT scan at Queen Margaret Hospital, Dunfermline followed by a flexible cystoscopy at Victoria Hospital, Kirkcaldy where a tumour was detected in my bladder. It looked exactly like a sea anemone! It has now been removed and I await histology. I was lucky enough to receive a cancellation so from finding the tumour to removal was just under 4 weeks. My treatment at every turn since first diagnosis has been excellent. The CT scan was quick and efficient and the cystoscopy clinic was held on a Saturday, making parking much easier and was also very well run. I was assigned a bladder cancer nurse immediately after my tumour was detected who talked me through things. I have been in contact with her twice since and she has been so helpful. My pre operative assessment was also good with a very caring nurse and the treatment on Ward 54 Urology was second to none. Think I hold the record for most catheter bags emptied in a 24 hour period (over did the drinking a bit!). Thank you for your patience! Fingers crossed for a good outcome but I am expecting to repeat the experience at least once if not a few times, from what I have so far been told. Well done, NHS Fife.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 4 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 23/06/2019 at 11:31
Published on Care Opinion at 11:31


picture of Arlene Brown

Dear Allypal,

Whilst I am sorry that you have required investigations and subsequent treatment, I am also pleased that all the staff involved have contributed to a high standard of care.

I will make sure your positive feedback is shared with all the relevant teams.

Thank you for posting on care opinion.

Regards Arlene

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k