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Prompt, efficient and sympathetic treatment

Posted By NHS Today

"Prompt, efficient and sympathetic treatment"

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / Pre Operative Assessment

(as a parent/guardian),

A huge thank you to very busy staff who helped my son in the early hours recently.

Prompt, efficient and sympathetic treatment made him comfortable and free from pain prior to admission in a ward. We are very grateful.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 20/06/2019 at 10:06
Published on Care Opinion at 10:06

picture of Lise Axford

Dear NHS Today

Thank you for taking the time to share your experience. I am pleased to hear that your son was given prompt and efficient treatment and that his pain was addressed appropriately.

It can be a very stressful time when someone is unwell and I appreciate you sharing such positive comments. I will share them with the ED team.

I hope that your son is recovering well.

Best wishes

Lise

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