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The Gym session was cancelled

Posted By pyxiszg77

"The Gym session was cancelled"

About: Rampton Hospital

(as a service user),

6pm - 7pm we are supposed to have a gym session.

This did not happen and they gave us no notice of this gym session having to be cancelled. I think this was inappropriate as no reason was given as such. I am going to make a complaint to this department.

My issue is when the patients and myself complain about different things, it does not seem to get sorted out. 

I would like to know what is going to be done about this, 

This also happened again a few days later, that was 2 days during 1 week the Gym was cancelled.

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Responses

Response from James Routen, Service Manager, National Services Rampton Hospital, Nottinghamshire Healthcare NHS Trust 4 years ago
James Routen
Service Manager, National Services Rampton Hospital,
Nottinghamshire Healthcare NHS Trust

Submitted on 20/06/2019 at 12:09
Published on Care Opinion at 13:52

Apologies on behalf of the Health and Fitness Team and myself for this session cancellation.

Could I please ask that you contact me directly via my email james.routen@nottshc.nhs.uk or ext 7996.

I would like to obtain some further information as to which session and the date this cancellation occurred, so I can give an accurate explanation, as to why the session didn’t take place and why you weren’t informed.

Kind Regards

James Routen

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Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 20/06/2019 at 13:56
Published on Care Opinion at 13:56

Thanks for this comment. I'm grateful to James for following the matter up.


Best wishes

Peter
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